Help Center
Track your order
Enter your Order ID and the phone number used at checkout to see the current status, packing progress, and delivery timeline. Contact support if you run into issues.
Tracking endpoint is PENDING-API — form submits to mock data right now
This tracking UI submits to a mock client handler right now. Before going live, the NestJS order-status endpoint/shape needs to be confirmed — see comment on _track-order-form.tsx _submitMock handler.
Don't have your Order ID?
Your Order ID is in the SMS and email confirmations we sent as soon as the order was placed. If you cannot find the message, reach out to support with your phone number or browse our help center for more ways to look up a recent purchase.