Sunshine is a clothing store that offers a wide range of trendy and comfortable apparel for all occasions.
General
What is your business hour?
- You can shop online from our website 24/7. Our outlets are open from 10am-9pm.
What are your standard measurements?
- You can check our size chart. Size Chart is added with the product picture. For any difficulties DM or call us directly
Can I avail gold card offer on online shopping?
- Yes, you can avail gold card offer on online shopping. Just mention your gold card number in the order note.
Shipping
What are my shipping options?
- We have standard shipping policy in corporation with Pathao delivery service all over the country.
Can I change my shipping address?
-We have one shipping address per order. Once an order is placed you cannot change the shipping address.
When will my order ship?
- We will ship the order on the same day order is confirmed.
How do I track my order?
- If you want to track your order, kindly get in touch via our Facebook, Instagram page or call us directly also we will update you about your shipment after dispatch your order from our delivery hub
Exchange & Return
How many days will I get to exchange a product?
- Exchange is applicable within 3 days in case of stock availability. Product under sale/discount will not be exchanged. No exchange for accessories items as well.
How do I initiate a return?
- You can initiate a return by contacting our customer support team via email or phone.
What happens if I receive a faulty item?
- If you receive a faulty item, kindly get in touch with us within 24 hours and we will send you a new product.
Payment
What payment methods do you accept?
- We accept cash on delivery, BKash, Nogod and bank transfer.
Is it safe to use my credit card on your website?
- Yes, we use secure payment gateways to ensure your information is safe.